Terms of service

OVERVIEW
Welcome to AJAL! The terms “we”, “us”, and “our” refer to AJAL. AJAL operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). AJAL is a store powered by Shopify, which enables us to provide the Services.

The Terms of Service below, along with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms or this Privacy Policy, you must not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you give us permission to allow any minor under your responsibility to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing or accessing our online stores, or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You are not allowed to transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We strive to provide an accurate representation of our products and services in our online stores. However, the colors or appearance of products may differ from how they appear on your screen due to the type of device you use and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match what is described in our online stores.
All product descriptions are subject to change at any time and without notice, at our sole discretion. We reserve the right to remove any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. AJAL reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not accepted until AJAL confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as AJAL may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will try to notify you using the email, billing address, or phone number provided at checkout.
Your purchases may only be returned or exchanged according to our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will appear in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling fees, customs duties, or import charges.
Prices displayed in our online stores may differ from those offered in physical stores or online stores operated by third parties. We may offer promotions that affect pricing and are governed by separate terms. If a conflict arises, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores and to promptly update your account information.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use it, (iii) charges incurred will be honored by your card issuer, and (iv) you will pay all amounts incurred at the posted prices, including taxes and fees.

SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we hand over products to the carrier, title and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY
The Services, including all trademarks, text, graphics, images, product reviews, videos, audio, design, selection, and arrangement, are owned by AJAL, its affiliates, or licensors and are protected by intellectual property laws.
These Terms grant you permission to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, or transmit any Service materials without our written permission.
AJAL and Shopify trademarks may not be used without written consent. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools provided as part of the Services. We do not monitor or control these tools and provide access “as is” and “as available” without warranties.
Your use of optional third-party tools is entirely at your own risk, and you must ensure that you understand their terms of use.
We may also introduce new features or tools through the Services, which will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining their content or accuracy.
Accessing third-party content is at your own risk. We are not responsible for any harm or damages related to third-party websites, products, or services. Review third-party policies carefully before engaging in any transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
AJAL is powered by Shopify, but all sales are made directly between you and AJAL. Shopify is not responsible for any aspect of these sales. You release Shopify from any claims arising from your purchases or interactions with AJAL.

SECTION 10 – PRIVACY POLICY
All personal data collected through the Services is subject to our Privacy Policy [LINK], and some data is also subject to Shopify’s Privacy Policy.
Shopify collects and processes data regarding your use of the Services. Your information may be transmitted to Shopify and third parties in other countries. See our Privacy Policy [LINK] for more details.

SECTION 11 – FEEDBACK
If you submit ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose.
You represent and warrant that you have all rights to the Feedback and that it complies with these Terms.
We may, but are not obligated to, monitor or remove Feedback that we deem inappropriate.
You agree not to violate third-party rights or submit unlawful or harmful content.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain errors or inaccuracies regarding product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and update or cancel orders without notice.

SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to use the Services for illegal, harmful, fraudulent, or abusive purposes, or to violate laws, infringe intellectual property, harass others, send spam, upload malware, impersonate others, or interfere with security features.
We may suspend or terminate your account if you violate these Terms.

SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. Sections related to intellectual property, feedback, warranties, limitations of liability, and others will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
Information provided through the Services is for general information only. We do not guarantee its accuracy or completeness.
UNLESS EXPRESSLY STATED OTHERWISE, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, AJAL and its affiliates, partners, employees, suppliers, and Shopify will not be liable for any damages arising from your use of the Services, including indirect, incidental, punitive, or consequential damages.

SECTION 17 – INDEMNIFICATION
You agree to indemnify AJAL, Shopify, and affiliates against claims arising from your breach of these Terms or your use of the Services.

SECTION 18 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions will remain enforceable.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and AJAL.

SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without our written consent. We may transfer our rights without notice.

SECTION 21 – GOVERNING LAW
These Terms are governed by the courts in the jurisdiction where AJAL is headquartered. You agree to this jurisdiction.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO THE TERMS
You may review the most current version of the Terms at any time. We may update these Terms at our discretion, and your continued use of the Services constitutes acceptance of the changes.

SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to contact@ajalwatches.com.
Our contact details are shown below:
AJAL
contact@ajalwatches.com
Address: 60 Rue François 1er, 75008 Paris, France
Phone Number: +33 6 51 89 56 94
Company Number: 94446961800010